Akwaaba! You will often hear this word or other words of welcome
when
you are in Ghana. Ghanaians are among the world’s friendliest
people,
and they value politeness and friendship very highly.
Urbanization
and westernization are breaking down many ancient beliefs and
practices,
but Ghana still maintains a particularly traditional African culture
with
great pride in the heritage of past generations. You will do well
to
acquaint yourself with some basic “do’s and don’ts” so that your stay
in
Ghana will be beneficial to those with whom you work and to yourself.
Basic Cross-Cultural Principles:
You will be embarking on a typical cross-cultural experience in which
you
will be exposed to different ways of thinking, speaking, and
interacting.
There are certain principles that will help you to enjoy a positive
experience
and avoid some of the possible misunderstandings that can occur in
cross-cultural
settings.
- Ask, listen, observe and learn—Do not assume that what is
normal
to you will be the normal way of doing things or looking at
things.
You are a stranger, a visitor; therefore, the responsibility is on you
to
accept the role of being a learner and showing the greatest respect for
the
local way of thinking and approaching whatever situation you are in
with
an open mind and submissive spirit. It is your obligation to
submit
to the advice and leadership of Ghanaians in situations where decisions
have
to be made, especially where those decisions will have effect on the
work
of the churches. To be quite honest, this is a problem for many
Westerners,
especially those who have never been exposed to foreign cultures.
Be
humble and respectful. You are entering a society that had its
shaping
foundations laid over 1000 years ago, thus it is an ancient and noble
culture.
- Patience, tolerance and understanding—Cross-cultural
situations
are often filled with stress. This stress comes from being in a
different
setting than what you are used to. The climate, the languages,
the
living styles and standards, and just about everything you experience
will
be different. Your obligation is to be patient, tolerating the
differences
and possible discomfort. Ghanaians will go to great lengths to
make
you comfortable and cater to your needs; however, the responsibility is
still
yours to adapt to and accept the situations in which you find yourself.
- Ethnocentrism—This is the problem of people from a culture
thinking
that theirs is the best of all cultures, or being close minded to
learning
and adapting to new situations. Judgmental attitudes and
insensitive
comments are very damaging and hurtful. You are in Ghana purely
on
a partnership basis, that is to work with Ghanaian brethren and friends
as
co-workers; therefore, it is your duty to watch your attitudes and
speech.
Do not criticize, mock or ridicule anything or anyone. Be mindful
of
how many sentences you began with the expression, "In America…" or "In
my
country...." Your status is an outsider visiting the country
means
in all likelihood that you do not have the inside knowledge nor the
cultural
experience that would enable you to pass informed judgments on culture
and
custom.
- Language—There are 52 major languages and hundreds of
dialects
in Ghana. Each language is very complex and adequate in its
particular
setting. Many Ghanaians speak many different languages,
demonstrating
a linguistic skill that is totally unknown to most Westerners.
You
will do well to attempt to learn as much of the local languages as you
can.
Ghanaians are very encouraging of this and feel honored when you show
this
level of respect and concern. Language is the primary tool of
constructing
meaning in any culture, so you will benefit greatly from paying close
attention
to the beauty and wealth of expression in the various languages.
You
will find that the English spoken in Ghana is quite different in tone,
pronunciation
and vocabulary from English in other countries like America, Australia
and
England. Take time to learn the local ways of speaking
English.
This will prevent much misunderstanding.
- Communal values—Every society sets its standards of
acceptable
behavior and what it values in interpersonal relationships.
Africa
in general and Ghana in particular place much emphasis on communal
values
like extended family, nuclear family, respect for the elderly, honoring
traditional
rulers like chiefs and elders, and the importance of dignity and proper
social
conduct. What one person does is seen as having impact on his
entire
family, social group and community; therefore, everyone is expected to
be
careful, respectful, dignified and observant and every public setting
and
in every aspect of life. There is not much appreciation or
acceptance
of the extreme sense of personal independence that Westerners holds so
dear.
An attitude of "I don't care what others think, I will do it my own
way"
is judged as selfish, socially deficient and destructive.
Everything
is to be done by consensus-agreement after much discussion.
There is a very deep sense of doing things in a
formal,
proper way. This means that too much informality, especially in
public
settings is not appreciated. For example, Americans tend to value
informality,
relaxed situations and interaction; however, in Ghana, proper,
respectful
conduct is expected especially from those who are in the presence of
people
older than themselves. For example, if you approach a group of
people
with the intention of speaking to only one of the group about
something,
you must first take time to greet the entire group before asking
permission
to speak to the one person. To walk up to a group and speak
directly
to one person only without first greeting the entire group is
considered
very rude. This sense of formality and concern for public conduct
is
also seen in the fact that eating and drinking during meetings, church
services,
prayer times, etc., is not acceptable, neither is chewing gum.
The
general rule is: "Do not eat or drink in the gathering unless you are
offered
something by the host."
This sense of formality and respect is also seen in
the
custom of removing sandals before entering a house (this includes
flip-flops).
Also, when you are entering someone's room (especially bedroom or
private
office), you should knock on the door or say "knocking" before
entering,
even if the person has already told you to come in. This
evidences
a respectful, careful attitude. Always remember to be cautious,
respectful
and observant so as not to be offensive. This is especially true
when
you are in the presence of authorities, elderly persons and in public
settings.
- Spiritual values—Religion is very basic in everyone's
life,
and the spiritual side of life is regarded as most important.
Everything
is seen through a grid of spiritual values and realities. This
provides
for a very receptive atmosphere and positive climate for spiritual work
and
interaction; however, as in all cases, take time to listen and
learn.
Ghanaian Christians generally have a far better understanding and
appreciation
of the spiritual and communal concepts of our faith than do
Westerners.
Your role as a visitor is to learn from the brethren here even as you
are
invited to teach.
- Culture stress/shock—Normally, one does not experience
culture
shock unless he is staying in a different culture for an extended
time.
However, culture stress is felt the moment you enter a strange
environment.
Changes in routine and context may cause varying levels of stress and
discomfort
especially if one experiences sickness or other stressful
situations.
Hearing different languages, being surrounded by customs and settings
that
are very different as well as being far from your home may cause you to
experience
this culture stress or shock. At its deepest level, it is a
disruption
in your emotional and evaluative processes, and may lead to illness or
depression.
The greatest defense against it is to be aware that culture stress is
normal,
and to seek help from experienced people in understanding and coping
with
stressful situations. Depend upon the Lord, and he will lead you
in
every situation.
Basic Etiquette:
In every society there are acceptable and unacceptable patterns of
behavior.
The following are some of the basic rules of social conduct. Pay
close
attention. Ghanaians are very tolerant and forgiving,
especially
with foreigners, and will often not even point out your mistakes.
However,
repeated errors and offenses will create an uncomfortable atmosphere
with
negative results. Just remember the old adage:
When in Rome,
do
as the Romans do.
- Learn the uses of the right and left hands. Eat and
greet
with the right hand only. Do not give or receive anything with
the
left hand. Above all, do not dip your left hand into a dish of
food
shared with others or take the Lord's Supper with the left hand.
Remember
that the use of the left hand is considered disrespectful in most
settings.
- When eating and someone comes, always offer them some
food or
invite them to join you. When you are so invited, you may decline
respectfully
or join as you wish. When served food, never refuse. It is
not
polite to smell food before eating, and especially do not wrinkle your
nose
at anything. Make no comments except favorable about food.
When
you are asked what you would like to eat, feel free to make suggestions
within
the limits of availability. Be careful of facial expressions or
comments
about food. This is a sensitive area. Always share, and
always
be appreciative and willing to join in.
- Greetings are important. Always give and respond to
greetings
properly. Whenever you pass a group of people, especially elderly
ones,
always give them a greeting. To fail to greet is considered in an
insult,
and not easily overlooked. When you walk up to a group of people,
always
speak a greeting and shake hands if possible. Time is always made
for
greeting and it is not seen as an interference or waste of time.
Look
and listen and learn.
- Be careful with humor and teasing. Ghanaians love to
laugh
and have fun, but humor is usually not bi-cultural, that is, it does
not
cross cultural boundaries. What is funny in one language may be
insulting
in another. Teasing especially can be misunderstood.
Observe
and learn. Do not attempt jokes unless you catch onto the style
of
humor. Many feelings have been hurt due to improper humor.
Do
not compare people to animals ("cute is a monkey," "dirty is a pig,"
etc.).
- Private matters may be "not so private." Your
physical
size, marital status, etc., may prove to be enticing topics of
conversation,
so do not "wear your feelings on your shoulder." Do not be overly
sensitive
to personal remarks made about you or to you. For example, to be
called
"fat" is a complement. They are probably not meant in any
insulting
way. However, you should be very careful about making any
comments
about anyone else.
- Showing of affection in public between men and women is
not
acceptable, even husbands and wives. Men may hold hands (no
sexual
implications) or even hug, but male/female relationships are much more
strictly
controlled. Hugging is not commonly done except by very dear
friends,
especially between men and women. For example, the American
insistence
on hugging is often very embarrassing to many Ghanaians. Be
careful
in using the terms "boyfriend" and "girlfriend" because they carry the
idea
of sexual involvement.
- Be careful in taking photos. Always ask permission
and
do not let your zeal for photos become a distraction or disturbance,
especially
in church services or public gatherings. Never take photos of
government
or official sites.
- Always use titles of respect when addressing someone.
Anyone older than yourself must be addressed as "brother" or "sister"
at
the very least. You will hear terms like "senior brother, elder,
mother,
father, uncle, auntie," etc.. Elderly people should be addressed
with
titles of respect like "father, mother or grandfather," etc..
- Be very careful of words like "fool, stupid, crazy," etc.
Avoid judgmental, strongly worded language, for many words have
different
meanings here. Do not take offense when certain terms are used
that
normally are considered profanity in your home country. Sexuality
is
not a topic treated in public easily unless you are conversant with the
culture,
so be careful on delicate issues.
- Do not shout or display loud, boisterous behavior.
Shouting
is considered of poor taste, especially for women. Whenever you
are
in public, be cautious and careful, normally exhibiting a quiet,
friendly
attitude. It is not considered polite to eat while standing or
walking
in a public place.
- Women must be ready to play a submissive role in
everything,
especially in northern Ghana. They are expected to be quiet,
supporting
and respectful at all times. If a woman is in a teaching
position,
she is to be dignified and moderate in how she speaks and conducts
herself.
A woman should never publicly criticize a man, nor should a wife behave
as
an equal to her husband. This is difficult for Western women at
times,
but it is something closely monitored by local people. We are
bound
to give the best impression and influence we can; therefore, we must
accept
the social roles as they are defined by the culture. A woman who
behaves
as a man will not respected, nor positively regarded.
- Do not be out in public places late at night. Always
stay
with brethren or your group. If you like jogging or walking, do
it
in the daytime.
- Dressed modestly and neatly. Women must not wear
tight
or revealing clothing, nor should they wear shorts or jeans.
Women
should wear skirts or dresses of moderate length, nothing above
mid-calf
length. Even when exercising, women must not dress like men or
wear
any tank tops, tube tops, halters, or shorts, especially in the Islamic
environment
of northern Ghana. Men should not wear shorts in public, nor go
without
a shirt. You should pay attention to grooming and neatness, for
that
has a strong reflection on your character. Even when indoors,
dress
modestly and be concerned about neatness and public appearances.
- It is not acceptable to wear sandals or flip-flops into
someone’s
house. Remove them at the door. Shoes may be worn
inside,
but it is not acceptable to put your feet upon furniture or sit in a
way
that shows the bottoms of your shoes or feet to others in the
room.
Keep you feet on the floor. You must always remove shoes of
all
kinds when greeting a chief. You should not sit in a way that
would
show the bottoms of your feet to a chief or elderly person. Let
Ghanaian
brethren advise and direct you in such matters.
- If someone washes your clothing for you, do not include
your
underwear. That is considered your own responsibility, and
washing
others’ undergarments is not an accepted practice. You must be
prepared
to wash your own clothing by hand, especially women. Washing
machines
are not common, usually found only with missionaries.
- Your may receive requests from people about any number of
things.
Listen politely, do not commit yourself (“maybe” means yes!),
unless
you are seriously going to follow through and provide what has been
requested
or at least part of it. Seek counsel and advice on such matters
from
experienced brethren before you commit yourself. If you do agree
to
help someone in some way, then do it! Do not leave Ghana, and
then
forget what you promised. If you wish to give something to
someone,
do so privately, not in the presence of others. Give out
compliments
to groups, not singling out individuals for compliments in the presence
of
others. Be gracious in accepting gifts, and generous in helping
those
who have needs, and those who have helped you.
Work/Service settings:
You will most likely find yourself in teaching situations, observation
setting,
travel and lodging arrangements; therefore, there are a few points that
you
need to consider.
- Do not complain or be demanding when it comes to lodging
arrangements. You must be flexible in terms of transportation
and lodging. Be prepared
to take baths from buckets. When water is provided for bathing,
you
should do so. Ghanaians are very particular about bathing,
especially
for women who are expected to bathe twice a day. Most of the
time,
you will find your arrangements more than adequate, but you will be
inconvenienced
at other times. This is part of what you must be willing to
accept.
- You must be able and willing to pay your way. You
cannot
expect local brethren to provide for your needs although at times they
may
be able to do so and will gladly do it if they can. You must be
prepared
to cover all expenses related to your stay, and help share costs when
in
groups. You must be willing to pay for and/or bring with you any
special
foods that you need. Imported foods are very expensive, so you
will
eat locally produced foods most of the time. You will be expected
to
help pay for cooking, transportation, cleaning and other expenses in
certain
lodging arrangements.
- If you are on a special diet, have allergies or take special
medications
, see to it that this is known and be prepared to find that your
preferences
or needs may not be available. This has caused some
problems.
Bring your medications with you! Inquire about matters such as
allergies
and special diets before coming, and bring any special foods you will
need.
- It is not advisable to come to Ghana or any other foreign
country
if you are in the midst of a personal time of emotional, physical or
psychological
crisis or stress. The cultural stress that you will encounter
on
such a trip may compound your problems, creating difficulties for those
around
you as well as yourself.
- Always ask for and listen to advice from mature Ghanaian
brethren.
And please accept the advice when it is given, even when you do
not
agree. If it is a matter of social judgment, let the local people
determine
the best course of action in any given situation. You are only
here
a short time, Ghanaian brethren and missionaries live here and will
have
to deal with these situations and circumstances long after you are
gone.
Therefore, let them take the lead in solving problems and making
decisions.
- You are expected to attend all services of the local church
wherever
you may be. Language and worship style differences may make
it
a little uncomfortable for you, but it is your responsibility to
participate.
- In teaching situations, it is always necessary to exhibit the
appropriate
attitudes. Let the Ghanaian brethren be your guides.
Speak
with clarity and respect at all times. Seek guidance in what
would
be appropriate topics. Allow Ghanaian brethren to answer delicate
questions
and those related to topics which are outside your experience.
Feel
free to express your opinions and participate fully in Biblical
discussions;
however, be sensitive to differences in opinion and do not allow your
opinions
to create problems. It is not acceptable for teenagers or young
adults
to teach people older than themselves. They may share experiences
and
engage in learning discussions, but to lecture or preach to those older
than
themselves is not socially accepted. Please do not request
arrangements
that actually go against social values. It is difficult for
Ghanaians
to refuse requests from visitors since the culture places a high value
on
pleasing visitors.
If you are preaching or teaching, make every effort
to
show the highest respect and regard for this opportunity. You
will
be accorded respect and deference by Ghanaians, so you must respond by
accepting
this trust placed in you with full responsibility. Do not assume
that
you can answer questions or teach on topics here like you would in your
home
country. Seek to understand the culture and leave delicate issues
to
those who deal with them on a daily basis. Do not import divisive
issues
or controversies. Do not assume that your way of looking at a
Biblical
question is the only way. Even if you are here to teach, you must
assume
the status of a learner.
- When you are assigned tasks or asked to help with various
projects
, you will be expected to do so willingly and consistently. Take
it
as a learning experience even though some tasks may be tedious.
Everyone
is expected to help bear the burden of the group needs.
- Please be aware that many projects and programs are always in
progress
; so when planning your time in Ghana, be sure you coordinate your
schedule
well with those with whom you will work. For example, in the
northern
part of the country, November through April is a very busy time with
seminars,
training programs, village outreach, mobile clinics, well-drilling,
etc.;
therefore, visitors need to coordinate their time so as not to
interfere
with or distract brethren from their duties. Often, it is these
busiest
times that we need extra hands, but this must be planned well ahead of
time.
June and July are busy with groups of students, so plan your time in
cooperation
with those on the field to maximize the benefits of your stay, and be
willing
to accept dates proposed by brethren here for your visit.
Conclusion:
These guidelines are meant to help you maximize the benefits of your
time
in Ghana as well as prevent some very common mistakes. There are
many
other cultural do’s and don’ts that you will pick up when you are in
the
country. Do not be afraid of making mistakes, we all do that,
even
those who have lived here for years. Just be sensitive and seek
to
learn. There is no way that we can prepare a list of guidelines
that
will incorporate all possible scenarios, so these are given as a
sampling
of certain principles and actions that are both acceptable and
unacceptable.
When in doubt, ask, ask, ask and ask again. Listen and
observe.
Read up on African and Ghanaian culture as well as general
cross-cultural
materials.
The single most important attitude is one of humility that seeks to
learn.
Christian service has no place for feelings of superiority.
Ethnocentrism,
cultural arrogance or other such destructive attitudes will ruin a very
great
learning experience. Our wish is that you grow spiritually and
experientially
while in Ghana. May the Lord prepare you, bring you and use you
to
His glory while you are here.
Recommended Reading:
Missions: Biblical Foundations and Contemporary Strategies, by Gailyn
Van Rheenen, (Zondervan, 1996).
Communicating Christ Cross-Culturally, by David Hesselgrave,
(Zondervan,
1991).
Anthropological Insights for Missionaries, by Paul Hiebert,
(Baker,
1985).
Anthropology for Christian Witness, by Charles H. Kraft, (Orbis,
1999).
Ghana Is Retrospect, by Kwesi Sarpong, (Ghana Publishing Corp.,
1974).